“I cannot fit enough information onto the page”
We have set the templates up to accommodate most forms, but if you want more information on a page, then just send us an e-mail to or call us on 0844 736 4211 as we can fit anything in. It may require some shifting in the artwork, but we can do that. No extra cost.
“I want to put in my logo and change some of the colours”
This becomes a completely personalised product - which we love doing! Just call us or send us an e-mail and we can start from there. Completely personalised products have different costs depending on what you want, so we will need to give you a quote.
“Are you able to deliver outside UK?”
Yes we can, and we do. However, we will need to add delivery charges and this will depend on the weight and the destination, so please get it touch.
“I don't want to pay VAT”
Some customers - Eire and Channel Islands - do not pay VAT. Call us, as we can arrange everything off the internet and take payment over the phone.
“I want to have a different set of paper colours to what you offer”
If it is stock, then we try to keep the paper colours to the most popular. If it is personalised, then let us know if you have a preference. To be honest, we can probably accommodate a stock product to what you want! We tend to have yellow tint on the bottom page, as once the duplication process has gone through a few leaves, then it is lightest at the bottom, so ideally you do not want dark tinted paper on the last leaf. Some customers want white leaves for all parts, and this is fine – just let us know and we should be able to sort it out.
“I need this really quickly – how quickly can you deliver?”
Talk to us! In general stock products can be despatched the same day you request it, but that may depend on when you send the request. For a personalised product we will say 3 to 5 working days, but we are capable of producing them quickly if that is what you need. In general, we will always try and get what you want. The simple personalised forms - where you have filled your details out – we can do quickly and cheaply because they are a standard colour and there are no logos to sort out and little to go wrong. If you want something more specific, then it takes longer as we need to proof what you have sent us.